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Laurent GUERBY, 29/02/2012 17:47

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h1. SamKnows
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<pre>
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-------- Message original --------
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Sujet:  EC - Unit not reporting - action required
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Date :  Wed, 29 Feb 2012 16:42:13 +0000
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De :    SamKnows Broadband <SamKnows_Broadband@mail.vresp.com>
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Répondre à :    SamKnows Broadband
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<reply-d08948e8e7-fd3ca60529-3f1f@u.cts.vresp.com>
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Pour :  jerome@ceriz.fr
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Test My ISP
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  Thank you for participating in our project
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    Unfortunately we aren't receiving any data currently...
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    Dear JÉRÔME
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According to our records, you have a SamKnows Whitebox, however it is
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not currently recording any data.
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The European Commission are basing their first report on data collecting
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in March and keen to have as many units as possible recording data. As
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part of the SamKnows panel, we give you access to your own data via an
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online reporting system, and also a monthly email report card to allow
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you to compare performance and communicate with your ISP.
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The unit is plug and play, with the set up simply as per:
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MODEM / EXISTING ROUTER > SAMKNOWS UNIT > WIRED DEVICES
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If you need any assistance connecting the device up, please do not
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hesitate to email us at community@samknows.com
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<mailto:community@samknows.com>.
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Also, if you do not wish to participate, and return the unit again
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please drop us an email, and we will arrange for the unit to be returned
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and reused.
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We've said it before, and we really do mean it, thank you for your
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support. By becoming part of the Broadband Performance Measurement
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Study, you are helping us develop resources that inform and empower
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internet consumers, that help form the agenda for broadband investment
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on the part of government and industry, and ultimately, that ensure that
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the European Commission, and you as a consumer, have affordable access
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to a fast and consistent broadband infrastructure.
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Kind regards,
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Sam.
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Terms and Conditions
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Privacy Policy
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Copyright © 2003-2010 SamKnows.com
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protected by copyright. If you are not the intended recipient
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dissemination or copying of this email is prohibited. If you have
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SamKnows Limited, Registered Number: 06510477, Registered Office: 25
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Harley Street, London, W1G 9BR. Registered in England and Wales. Trade
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</pre>