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-------- Message original -------- Sujet: EC - Unit not reporting - action required Date : Wed, 29 Feb 2012 16:42:13 +0000 De : SamKnows Broadband <SamKnows_Broadband@mail.vresp.com> Répondre à : SamKnows Broadband <reply-d08948e8e7-fd3ca60529-3f1f@u.cts.vresp.com> Pour : jerome@ceriz.fr Test My ISP Thank you for participating in our project Unfortunately we aren't receiving any data currently... Dear JÃRÃME According to our records, you have a SamKnows Whitebox, however it is not currently recording any data. The European Commission are basing their first report on data collecting in March and keen to have as many units as possible recording data. As part of the SamKnows panel, we give you access to your own data via an online reporting system, and also a monthly email report card to allow you to compare performance and communicate with your ISP. The unit is plug and play, with the set up simply as per: MODEM / EXISTING ROUTER > SAMKNOWS UNIT > WIRED DEVICES If you need any assistance connecting the device up, please do not hesitate to email us at community@samknows.com <mailto:community@samknows.com>. Also, if you do not wish to participate, and return the unit again please drop us an email, and we will arrange for the unit to be returned and reused. We've said it before, and we really do mean it, thank you for your support. By becoming part of the Broadband Performance Measurement Study, you are helping us develop resources that inform and empower internet consumers, that help form the agenda for broadband investment on the part of government and industry, and ultimately, that ensure that the European Commission, and you as a consumer, have affordable access to a fast and consistent broadband infrastructure. Kind regards, Sam. Terms and Conditions <http://cts.vresp.com/c/?SamKnows/d08948e8e7/fd3ca60529/0949b1f4b6> | Privacy Policy <http://cts.vresp.com/c/?SamKnows/d08948e8e7/fd3ca60529/62666df958> Copyright © 2003-2010 SamKnows.com This email and any attachments are confidential, legally privileged and protected by copyright. If you are not the intended recipient dissemination or copying of this email is prohibited. If you have received this in error, please notify the sender by replying by email and then delete the email completely from your system. SamKnows Limited, Registered Number: 06510477, Registered Office: 25 Harley Street, London, W1G 9BR. Registered in England and Wales. Trade Mark 2507103 ------------------------------------------------------------------------ If you no longer wish to receive these emails, please reply to this message with "Unsubscribe" in the subject line or simply click on the following link: Unsubscribe <http://cts.vresp.com/u?d08948e8e7/fd3ca60529/mlpftw> ------------------------------------------------------------------------ SamKnows 94 New Bond Street London, England W1S 1SJ UK Read <http://www.verticalresponse.com/content/pm_policy.html> the VerticalResponse marketing policy. Try Email Marketing with VerticalResponse! <http://www.verticalresponse.com/landing/ef/?mm/d08948e8e7>